1. Introduction
1.1. Welcome to Advanced Clinical India Private Limited (“AC India,” “we,” “our,” “us”), the Indian subsidiary of Advanced Clinical.
1.2. This privacy notice (“Privacy Notice”) describes how collects, uses, safeguards and processes Personal Data (as defined below) of individuals who are residents of India, through your use of our website https://www.advancedclinical.com/ (“Website”).
1.3. Through our Website, we offer Users information about our organization, our business offerings, and available career opportunities. Users may also submit employment applications directly through our Website and an additional Candidate Consent Notice applies to Users who do so. Please note that this Privacy Notice may be updated from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most current version will always be available on our Website.
2. Definitions
2.1. “Applicable Law” shall mean applicable Indian laws and regulations including without limitations the Information Technology Act 2000, the Digital Personal Data Protection Act, 2023, and any other relevant data protection regulations and the rules framed under these data protection regulation or such other applicable laws as may be notified, amended, re-enacted from time to time.
2.2. “Affiliate” means any entity that AC India directly or indirectly controls, is under common control with, or is controlled by, where control means the ownership of more than fifty percent (50%) of the voting interests of the subject entity and, subject to revision, includes Advanced Clinical Holdings Inc. (USA), Advanced Clinical LLC (USA), Advanced RPO LLC (USA), Advanced Clinical Research Services Ireland Limited, Advanced Clinical LRS Limited (Ireland), Advanced Clinical GmbH (Germany), and Advanced Clinical S.R.L. (Romania).
2.3. “Cookies” are small text files that are placed on your device when you visit a website. They are used to store information about your browsing activity, preferences, and other technical data, and may be used to enhance your experience, improve website performance, and provide analytics or personalized content. Cookies may be set by the website you are visiting (“first-party cookies”) or by Third-Party services used by the Website (“Third-Party cookies”).
2.4. “Personal Data” means any data about an individual who is identifiable by or in relation to such data, including but not limited to identity data, contact data, Account data, transaction data, technical data, and usage data as described in this Privacy Policy.
2.5. “Third Parties” means external service providers, partners or affiliates engaged by AC India in connection with the Website, including but not limited to cloud hosting providers, job boards, social and professional networking platforms, and third-party vendors.
3. Our Contact Information
3.1. Any questions, comments, requests, grievances regarding this Privacy Policy and/or the processing of your Personal Data should be addressed to our Grievance Officer at [email protected].
4. Scope of the Privacy Policy
4.1. This Privacy Policy applies to residents of India who visit or use our Website, whether as customers, job applicants, or website visitors (collectively referred to as “Users” or “you”). It does not extend to any external websites, platforms, or applications that may be accessed through links available on our Website. We encourage you to review the privacy policies of those third-party sites before sharing any Personal Data with them.
4.2. We follow this Privacy Policy in accordance with the Applicable Laws, including but not limited to the Information Technology Act, 2000, Digital Personal Data Protection Act, 2023 (India), and any other relevant privacy rules and regulations. For certain services and parts of Website, we may issue separate privacy notices. These should be read together with this Privacy Policy.
4.3. By accessing or using our Website, you agree to comply with all Applicable Laws, and you accept the terms of this Privacy Policy along with our Terms of Use, which govern your use of the Website. You may access our Terms of Use here: https://www.advancedclinical.com/terms-conditions/.
4.4. All undefined terms used in this Privacy Policy shall have the meaning assigned to them in the Terms of Use.
5. Personal Data We Collect from You
5.1. When you interact with our Website, we may collect different categories of Personal Data. In the case of (a) and (b) below, these are information you provide to us when you complete contact forms on our Website. These may include:
5.1.1. Personal Data collected from Users
(a) Identity Data: First Name, Last Name, email address;
(b) Contact Data: Email address, contact number, home address;
(c) Technical Data: IP address, browser type and version, device type, operating system, time zone setting and location and other technology identifiers used to access the Website;
(d) Marketing and Communication Data: This includes your preferences regarding promotional communications, updates on our services, and your subscriptions to Advanced Clinical blogs, news, and events.
We also collect, use, and share aggregated insights, for analytics purposes. Aggregated insights are made up of information from many people, but it cannot be used to identify any one individual. For example, we might use aggregated insights to calculate the percentage of Users who visit a certain part of our Website.
6. How We Collect Your Personal Data
6.1. We use different methods to collect Personal Data from and about you including through:
(a) Direct interaction: Information provided to us directly by you, such as your identity, and contact data, including information shared when signing up to our email communication, filling in the contact us form on our Website, subscribing to newsletters and blogs, or contacting our customer support team.
(b) Automated technologies or interactions: Technical data collected regarding your device, browsing actions, your IP address, patterns using Cookies, operating system, type of device, device identification number, mobile operating system, and browser type, for system administration, to filter traffic, to look up User domains and report on statistics.
7. Grounds For Collecting Your Personal Data
7.1. We will only collect and use your Personal Data when the Applicable Law allows us to. We will most commonly collect your Personal Data:
(a) When you give us consent to do so; or
(b) When you provide us with Personal Data for a specific purpose, or subscribing to communications; or
(c) When we need to comply with a legal obligation; or
(d) For any other legitimate reason that is allowed by Applicable Law.
8. Purposes For Which We Collect Your Personal Data
(a) To create and retain a contact record in relation to you if you provide your information via our contact form;
(b) To market our services to you;
(c) To respond to your inquiries and requests, or otherwise communicate with you to provide you with assistance related to the Website
(d) To operate, update, improve, and/or enhance the Website and to develop new features, functionality, and services;
(e) To provide technical support for, secure, and protect the Website, including to detect and prevent fraud, abuse, or security risks, and to track outages and troubleshoot;
(f) To generate analytics and create reports related to the Website;
(g) To enforce our agreements with you, resolve disputes or otherwise to carry out our obligations and enforce our rights, and to protect our business interests and rights of third parties;
(h) To comply with legal and contractual obligations and requirements;
(i) To send administrative communications, such as confirmations, technical notices, updates, and security alerts and to respond to your inquiries and provide customer support;
(j) For any other purpose disclosed to you at the time of collection of your Personal Data, or with your consent.
9. Accuracy of Personal Data
You are responsible for ensuring that the Personal Data you provide to us through our Website is accurate, complete, and up to date. We will not be liable for any issues arising from inaccurate or incomplete information provided by you.
10. Change In Purpose
10.1. We will only use your Personal Data for the purposes for which we collected it. If we intend to use your Personal Data for another purpose, we will notify you and explain the reasons for doing so. Where required by Applicable Law, we will seek your consent before using your Personal Data for the new purpose.
10.2. Please note that we may process your Personal Data without your consent or knowledge where this is required or permitted by Applicable Laws.
11. Data Sharing
11.1. We may share your Personal Data with the parties set out below in the following limited circumstances:
(a) Our Affiliates in order to provide our services and effective customer support;
(b) Our Third Party service providers, including IT infrastructure providers, cloud hosting services, analytics vendors or hiring and customer support tools engaged by us in the course of our business;
(c) Professional advisers including lawyers, bankers, auditors, and insurers to enable them to provide the professional services that they render to us;
(d) Government bodies, regulators, and other authorities who require reporting of processing activities and in certain circumstances compliance with any legal obligations or to meet any law enforcement requirements;
(e) Third Parties to whom we may choose to sell, transfer or merge parts of our business or our assets as part of that transaction, but only as the Applicable Laws may permit;
(f) For analytical and research purposes, we may aggregate and/or de-identify your Personal Data in a manner that ensures it can no longer be associated with or used to identify you. Such aggregated or de-identified information is not considered Personal Data under Applicable Law, and we may use or disclose it for research, analytics, benchmarking, or any other lawful purpose.
(g) If such disclosure is reasonably necessary to comply with Applicable Laws, or court orders; to respond to legitimate information requests from law enforcement or other governmental authorities; to enforce our agreements or policies; or to investigate, prevent, or address security threats, fraud, or other malicious activities.
11.2. In any case, we require all Third Parties to respect the security of your Personal Data and to treat it in accordance with the Applicable Laws. We do not allow our Third-Party service providers to use your Personal Data for their own purposes and only permit them to process your Personal Data for specified purposes and in accordance with our instructions. Further, we do not sell your Personal Data or share it with any Third Parties for any purpose not mentioned in this Privacy Policy.
12. Children’s Privacy
12.1. Our Website are intended for use by individuals who are at least 18 (eighteen) years of age or older. We do not knowingly collect Personal Data from children, i.e., individuals under the age of 18 (eighteen) years.
12.2. If you are under 18 (eighteen), you should not use our Website or otherwise provide any Personal Data through our Website. If you believe that we have inadvertently collected any Personal Data from a child, i.e., individual under the age of 18 (eighteen) years, please contact us immediately at [email protected] and we will take steps to promptly delete such information from our records.
12.3. If we discover that we have inadvertently collected Personal Data from a minor, we will take reasonable steps to delete such information from our systems.
13. Cookies
13.1. As you interact with our Website, we may collect technical data about your device, browsing actions, referring URL, pages visited, browsing patterns, search queries, interactions with content, time spent on the Website, interaction log and usage patterns through Cookies and similar technologies, including device ID, network information, web beacons, and session data.
13.2. We only use strictly necessary cookies by default; these are essential for the functioning of our Website and do not require your consent.
13.3. All other cookies, including those used for analytics, personalization, or advertising, will only be activated if you explicitly opt in through our cookie banner or settings. These optional cookies help us improve your experience and tailor content to your preferences.
13.4. To learn more about how we use cookies and manage your preferences, please see the Advanced Clinical Cookie Policy here.
14. Storage And Retention of Your Data
14.1. All the Personal Data provided by you will be uploaded to secure servers that are controlled by us or our trusted service providers. We may also use Third Party processors to store Personal Data collected from you.
14.2. AC India treats all Personal Data it receives from you as confidential and does not use the Personal Data for any purpose other than in accordance with this Privacy Policy. We have security measures in place to protect your Personal Data from unauthorized access, use, or disclosure.
14.3. We take appropriate security measures on both a technical and an organizational level designed to keep your Personal Data secure. Our technical, administrative, and physical procedures are designed to protect Personal Data from loss, theft, misuse, and accidental, unlawful, or unauthorized access, disclosure, alteration, use, and destruction. The transmission of data via the internet is not completely secure, and we cannot guarantee the security of your information. You also share responsibility for maintaining the privacy and security of your Personal Data, for example, by avoiding all other non-authorized access to your login and access code. We encourage you to immediately notify us of any unauthorized use of your Account by sending an email to [email protected].
14.4. We regularly review our security measures to make sure they are keeping your Personal Data safe. However, no security measures are perfect.
14.5. We will only retain your Personal Data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of carrying out our business purposes. We may retain your Personal Data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
14.6. We determine the appropriate retention period for Personal Data by considering the amount, nature and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting, or other requirements.
14.7. We may also anonymize your Personal Data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
15. Transfer of Data outside India
15.1. Some of our Affiliates and Third-Party processors may be based in different jurisdictions so their processing of your Personal Data will involve a transfer of Personal Data to other jurisdictions.
15.2. Please contact us at [email protected] if you want further information on the safeguards we implement when transferring your Personal Data to other jurisdictions.
16. Your Legal Rights
16.1. Under the Applicable Laws, you have the following rights:
(a) Right to access information: You can ask us for the following information:
(i) A summary of the Personal Data we have about you.
(ii) What we do with your Personal Data.
(iii) Who we share your Personal Data with.
(iv) What Personal Data we have shared with other organizations.
(b) Right to correction, completion, and erasure: You have the right to ask us to correct, complete, or erase your Personal Data. This means that you can ask us to:
(i) Fix any mistakes in your Personal Data.
(ii) Add any missing information to your Personal Data.
(iii) Delete your Personal Data.
(c) Right to grievance redressal: You have the right to complain to us if you believe we have violated your privacy rights. You may reach out to our Data Grievance Officer at [email protected] to file a complaint.
(d) Right to be informed: You have the right to be informed about the purpose of processing, collecting, and transferring the Personal Data.
(e) Right to nominate: You can choose someone to exercise your privacy rights on your behalf if you are unable to do so yourself. This could be because of death or an inability to exercise your rights due to unsoundness or mind or bodily infirmity.
(f) Right to withdraw consent: You can withdraw your consent to us processing your Personal Data at any time. We will stop processing your Personal Data once you withdraw your consent. However, withdrawing your consent will not affect any processing that we did before you withdrew your consent. We may also be unable to provide you with certain services if you withdraw your consent. We will tell you if this is the case when you withdraw your consent.
16.2. If you wish to exercise any of your rights set out above, please contact us at [email protected]
16.3. We may need to request specific information from you to help us verify your identity. This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
17. Right to Complaint to the relevant Data Protection Authority
17.1. You also have the right to make a complaint at any time to the relevant data protection authority, which is the supervisory authority for data protection in your jurisdiction.
18. External Links
18.1. Our Website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share Personal Data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Website, we encourage you to read the privacy policy of every website you visit. This Privacy Policy does not apply to these other websites which are subject to any privacy or other policies they may have.
19. Refusal to Provide Personal Data
19.1. Where we need to collect Personal Data by Applicable Laws, or under the terms of a contract we have with you, and you fail to provide that Personal Data when requested, we may not be able to deliver the functionalities of our Website or any part thereof.
20. Dispute Resolution
20.1. In the event of any dispute arising out of or in connection with this Privacy Policy, including disputes relating to the interpretation, breach, or enforcement of this Privacy Policy, they shall be resolved in conjunction with the procedures and dispute resolution mechanisms set forth in the Terms of Use.
21. Revisions to this Privacy Policy
21.1. We may update this Privacy Policy from time to time. We will place a prominent notice that will be visible to you as a User. You should check back here periodically to see if the Privacy Policy has been updated as we will always show the date of the latest modification of the Privacy Policy.