Position Overview
We are seeking a Salesforce Marketing Operations Manager to support CRM and marketing technology operations, platform governance, and business process optimization. This role will partner with business and technology teams to manage platform enhancements, drive adoption, and support strategic initiatives.
Key Responsibilities
- Manage platform enhancements, release planning, and ongoing operations.
- Support CRM and marketing technology processes, governance, and user adoption.
- Partner with stakeholders to gather requirements and implement scalable solutions.
- Manage vendors, consultants, and cross-functional project activities.
- Maintain reporting, dashboards, and performance metrics.
- Support data quality, governance, and process improvement initiatives.
- Develop and maintain operational documentation, workflows, and best practices.
Required Qualifications
- 5+ years of Salesforce platform experience.
- 3+ years supporting CRM operations, platform governance, or marketing technology programs.
- Experience managing vendors, consultants, and cross-functional stakeholders.
- Strong project management, analytical, and problem-solving skills.
- Experience with reporting, dashboards, and business process improvement.
- Excellent communication and stakeholder management abilities.
Preferred Qualifications
- Experience with marketing automation and customer engagement platforms.
- Experience with data governance, analytics, and reporting solutions.
- Salesforce certifications or related platform credentials.
- Experience with customer data platforms or advanced analytics initiatives.
- Experience in healthcare, life sciences, nonprofit, or other regulated industries.
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Full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurance, and 401k benefits.
At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].