We’re looking for an Operations Process Manager to drive content production workflows, manage cross-functional projects, and improve operational efficiency. This role ensures seamless execution from content creation through compliance review, delivery, and performance tracking.
Key Responsibilities
Content Production & Workflow
- Own end-to-end content activation (concept, review, approval, delivery) across multiple asset types
- Coordinate timelines across creative, editorial, compliance, and distribution teams
- Manage CMS submissions and track assets through medical/regulatory review
Project & Systems Management
- Administer and optimize project workflows in Monday.com
- Track timelines, dependencies, and risks; escalate issues as needed
- Maintain SOPs and lead team workflow/status meetings
Vendors, Platforms & Distribution
- Coordinate with IT on platform updates and enhancements
- Manage external vendors (writers, designers, production partners)
- Oversee digital/print distribution and email campaigns (Mailchimp or similar)
Reporting & Operations
- Manage stakeholder communications and issue triage
- Track budgets, invoices, and operational spend
- Maintain production metrics (turnaround time, revisions, resources) and support KPI reporting
Qualifications
Required
- Bachelor’s degree + 3–6 years in project/process management
- Experience managing multiple projects with competing deadlines
- Strong proficiency in Monday.com (or similar tools) and workflow automation
- Experience with content production and compliance review processes
- Proficiency in Adobe tools and email marketing platforms
- Advanced Microsoft Office skills
- Strong communication, organization, and problem-solving skills
Preferred
- Pharma, biotech, or life sciences experience
- Familiarity with regulatory review (MRC/PRC)
- Experience with Veeva Vault or similar CMS
- Experience with virtual event platforms and workflow automation
Core Skills
- Highly organized with strong attention to detail
- Able to manage competing priorities in fast-paced environments
- Collaborative, adaptable, and solutions-oriented
- Strong meeting facilitation and cross-functional communication skills
#MSPTalent
#LI-VB1
At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].