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Human Resource Assistant

Code: 39232
Posted: 2026-11-05
Type: Contract
Remote: No
Salary Range: $0 - $25 Per Hour
Category: Corporate Function

Position Overview

We are seeking a Tier 1 HR Advisor to support employees and managers by providing guidance on HR processes, policies, and systems. This role will manage HR inquiries, case resolution, and transactional support within a service-focused environment.

Key Responsibilities

  • Respond to employee and manager inquiries via phone, chat, and other channels.
  • Process HR transactions and support HR systems.
  • Provide guidance on HR policies, procedures, and employee lifecycle processes.
  • Document and manage cases within a case management system.
  • Escalate complex issues to appropriate HR teams.
  • Maintain compliance with data privacy, company policies, and regulatory requirements.
  • Support process improvement and operational efficiency initiatives.

Required Qualifications

  • Associate degree in Human Resources, Business, or a related field.
  • 1-2 years of experience in Human Resources, HR Operations, customer service, or a call center environment.
  • Experience with HR systems, case management platforms, or related business applications.
  • Strong customer service, communication, and problem-solving skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency with Microsoft Office Suite.

Preferred Qualifications

  • Bachelor's degree in Human Resources, Business, or a related field.
  • Experience with Workday, ServiceNow, or similar HR systems.
  • HR certification (SHRM, HRCI, or similar).
  • Experience supporting HR shared services or service center operations.

#MSPTalent
#LI-NS1

 

Full-time employees are also eligible for benefits options such as health coverage, life insurance, disability insurance, and 401k benefits.

At Advanced Group, our commitment to diversity and inclusion in every part of our organization is crucial to fulfilling our mission and demonstrating our REAL values. Advanced Group is committed to providing employment opportunities without regard to sex, race, color, age, national origin, religion, gender identity or expression, sexual orientation or sexual preference, pregnancy or maternity, genetic information, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.

Advanced Group complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please contact [email protected].