Project Manager II

Interactive Response Technology (IRT) Project Manager – Contract Role
Overview
We are seeking an experienced Interactive Response Technology (IRT) Project Manager to provide end-to-end support for clinical study teams. This role will partner closely with IRT leadership and cross-functional stakeholders to gather study requirements, manage study-specific timelines, support UAT activities, oversee system changes, and deliver training to users. The ideal candidate brings strong IRT experience, excellent communication skills, and the ability to drive timelines within a dynamic clinical environment.


Key Responsibilities

  • Support the IRT Project Manager throughout the full IRT development lifecycle—from project kickoff through system go-live, change control, maintenance, and study closeout—ensuring alignment with study timelines.
  • Coordinate and support User Acceptance Testing (UAT), including stakeholder and CRO involvement, drafting test scenarios, and conducting testing as needed.
  • Contribute to vendor oversight at the study level, which may include root cause analysis, identifying corrective/preventative actions, and escalating vendor issues.
  • Ensure vendor system development processes comply with internal quality and documentation standards.
  • Manage and monitor system change requests:
    • Collaborate with clinical study teams to define required system updates.
    • Track changes throughout the project lifecycle and recommend corrective actions to improve standards and consistency.
  • Provide study-level IRT operational support, including:
    • Troubleshooting data transfer issues between IRT vendors and internal/external systems.
    • Developing and maintaining study documentation (SOPs, job aids, guidance documents).
    • Supporting process improvement initiatives.
    • Delivering training and education to stakeholders, including creation of training materials.

Qualifications
Required:

  • Minimum 3 years’ experience in IRT Project Management or IRT database design/development.
  • Bachelor’s degree in biology, life sciences, computer science, or a related field.
  • Strong understanding of database structures and tools used for data management, extraction, and reporting.
  • Working knowledge of clinical research processes and basic statistical concepts.
  • Excellent interpersonal and communication skills.
  • Strong analytical, problem-solving, planning, and organizational abilities.
  • Ability to set, communicate, and manage goals and expectations.
  • High attention to detail with strong decision-making, negotiation, and multitasking capabilities.
  • Proficiency with email, Windows applications, Microsoft Office (Word, Excel, PowerPoint), and database/spreadsheet tools.
  • Demonstrated ability to work effectively within cross-functional teams.