Strategic Sourcing: The New Industry Leading CRO Model

We believe the best solution is a flexible, strategic one that combines the advantages of a pure clinical staffing solution and a CRO, customized to the unique needs of each client. This “Hybrid-Strategic Sourcing” model of running clinical trials joins the needs of the client and the expertise of consultants to bring about success.

What we do:

*We go beyond team integration.

• We do not just assume all team collaborations will result in synergistic success. We emphasize a “one team” approach and true collaborative planning throughout the business relationship
• We know how important team “chemistry” is and what it takes to get there. Through our formalized method, tested by years of experience, we encompass both the hard side and the soft side of team integration

*We go beyond efficiency and operational excellence.

• Others say they enable speed in the face of challenging deadlines of a clinical trial/project. We do not just accelerate the timeline of a project, but are both efficient and effective, due to our “leading practice” assets.  Effectiveness being “what is done”; efficiency being “how it is done”
• We use cutting edge service metric methods and codified methodologies, including Adaptive, Lean Sigma, Six Sigma, Chorus, EDC/EDC Lite techniques, etc. These methods allow us to streamline the work we do, challenges that others may call complex, arduous or unsolvable

*We go beyond flexibility.

• We look at flexibility from two aspects: talent management and strategic research solutions
• Strategic Research Solutions: Our approach to solutioning, our “Strategic Research Solutions” model (LINK), has six different dimensions of flexibility (LINK), to adapt to changing circumstances and client goals
• Talent Management: We are able to “flex up” or “flex down”, providing the supply of “topflight” talent to meet clients’ demand. With our approach to high-touch matching and onboarding, we assure a high order fill rate, low time to fill and a perfect match of consultant expertise and client need

*We go beyond resource management; we cultivate resources.

We retain a dedicated resource pool, which we manage and cultivate in the following ways:

• We treat our people well, from a pure benefits standpoint
• We provide consultants a platform to achieve and grow in their careers.  We provide a competency based performance management model to allow consultants have an opportunity to progress and grow
• Our tailored commercial models help ensure resources dedicate their efforts to one project at a time and don’t get deployed on another project
• Our Continuous Learning model allows clients and consultants retain critical institutional knowledge. Our ongoing training using our “Industry Leading R&D Performance” (ILRDP) best practices allows us to ensure consultants are prepared  with leading practices approaches
• Finally, we create a community for consultants to allow them to meet others in the field and growth through relationships and networking

*We go beyond cost and project management.

• We actively manage value using our “business case transparency” model, which examines costs, benefits, as well as service delivery metrics. This provides clients with a view of the budget vs. prediction, allowing us to engage in collaborative planning and forecasting
• Clients want to get an NDA/BLA/PMA at the lowest total cost of ownership and as fast as possible. We use our TRUE Project Management approach with a robust proactive risk management component, which illustrates the risks, their probability and impact, allowing us to help clients accelerate clinical trial results.